Receptionist/ Customer Service
Gail Mirchandani Insurance Agency, LLC Gail Mirchandani Insurance Agency, LLC San Ramon, CA San Ramon, CA Full-time Full-time $45,000 a year $45,000 a year 20 hours ago 20 hours ago 20 hours ago Job Description Our office is rapidly growing and we are looking to hire the right individual to fit right into our company.
We are currently seeking to fulfill a full-time position.
Our Reception/ Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range:
$45000.
00 per year Benefits Paid Holidays Competitive Pay Bonus Opportunities Paid Time Off (PTO) Weekends Off 401K Plan Team Building Activities Responsibilities Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Maintain knowledge of new products.
Provideexceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Schedule appointments for sales staff to meet prospective customers.
Provide customers with additional information Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
A Property & Casualty license is preferred but will train good individual.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Company Description Gail Mirchandani Insurance is a premier Farmers Agency in the tri-valley.
We have been in business for 14
years and among the top 3% of the agents countrywide.
Our agency offers all lines of insurance including Auto, Home, Umbrella, Life and Business.
Our value proposition is the long term relationship with our clients and attention to detail.
We make sure they have the right coverage for their risk at all times with our friendly reviews.
We are proud to give families, individuals and businesses the personal attention they deserve for what matters to them the most.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are currently seeking to fulfill a full-time position.
Our Reception/ Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range:
$45000.
00 per year Benefits Paid Holidays Competitive Pay Bonus Opportunities Paid Time Off (PTO) Weekends Off 401K Plan Team Building Activities Responsibilities Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Maintain knowledge of new products.
Provideexceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Schedule appointments for sales staff to meet prospective customers.
Provide customers with additional information Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
A Property & Casualty license is preferred but will train good individual.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Company Description Gail Mirchandani Insurance is a premier Farmers Agency in the tri-valley.
We have been in business for 14
years and among the top 3% of the agents countrywide.
Our agency offers all lines of insurance including Auto, Home, Umbrella, Life and Business.
Our value proposition is the long term relationship with our clients and attention to detail.
We make sure they have the right coverage for their risk at all times with our friendly reviews.
We are proud to give families, individuals and businesses the personal attention they deserve for what matters to them the most.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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