Manager Staff Payroll

Company Name:
Salary period: Annual
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Robert Half, one of FORTUNEÂ magazine's "World's Most Admired Companies" (March 17, 2014), is a global leader in professional staffing and consulting services. Every day, our staffing professionals help companies locate skilled workers and individuals find employment. In fact, someone finds a new job through Robert Half every two minutes!
Our corporate employees are the backbone of our operations and work with our teams around the world. Each employee at our corporate services locations plays a role in our company's success. If you want to make a difference - and work in an environment where you can thrive and innovate - apply for this job today!
Job Summary
Robert Half is seeking a Manager Staff Payroll to join the Payroll Customer Service family. The family is responsible for accurate, timely, and high quality support of internal and external customers. This includes the integrity of the payroll tax liability as reported from Corporate Payroll to the Corporate Tax department. Responsible for reconciling various reports/accounts and gathering appropriate information during the research and resolution of issues in multiple areas of activity.
Specific responsibilities include:
â ¢ Manage activities of the Payroll department, including timely generation of company payroll, daily SLAs are being met (i.e. new hires processed within 24 hours, terminations processed in accordance with state regulations, customer service inquiries are responded in accordance with the SLA's), handle escalated customer service issues, fielding questions from staff members, etc.
â ¢ Ensure team members are producing comparable work, while maintaining the department standard of 98% accuracy.
â ¢ Ensure team members are properly trained and processes are documented and maintained.
â ¢ Regularly review business processes to ensure efficiency and accuracy.
â ¢ Bachelor's degree preferred in accounting, finance, or general business.
â ¢ CPP certification desirable.
â ¢ 7+ years' multi-state payroll experience.
â ¢ 5+ years' of managing a large payroll department.
â ¢ Experience with large applications such as PeopleSoft, is preferred.
â ¢ Microsoft Office. Accounting coursework or experience is preferred.
â ¢ Strong communication, interpersonal, organizational, and time management skills.
â ¢ Good oral and excellent written communication skills.
â ¢ Proven ability to identify solutions to problems, listen attentively, exercise sound judgment, multi-task, maintain confidentiality and adhere to the Robert Half standard of ethics.
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Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Vet
As part of Robert Half's corporate facility employment process, any offer of employment is contingent upon successful completion of a background check.
You may apply for this position online, mail or in person. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.
â ¢ By mail: Please mail your cover letter and resume to:
â ¢ Corporate Staffing
Robert Half
2613 Camino Ramon
San Ramon, CA 94583-9128
â ¢ In person: Please visit us at the above address and request an application. Inquiries are welcome Monday - Friday, 8 - 11a.m. and 1 - 5 p.m.

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