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Customer Service / Call Center Representative

Company Name:
Select Family of Staffing Companies
Customer Service / Call Center Representative
Weekly paychecks Health Care Other Great Benefits
Select Staffing is looking to hire an experienced, self-motivated Call Center Representative with excellent customer service skills.
If you are a positive, independent, organized person with great phone skills, this could be the job for you!
This is an exciting opportunity to work for a local company! Whether you're looking for a new career, or just to hone your skills, apply with Select today!
Job Description:
Serves customers by providing product and service information. Resolves product and service problems and recommends products or services to potential customers.
Job Purpose:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Job Duties May Include:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
____________ _________________ _____________ ____________
Need flexibility in your work schedule?
Crave a high-pay, low-stress job opportunity?
Want someone to cut through the noise and find the ideal job for you?
Join the Select Staffing team, and we'll get you on a new career path. From helping you tune up your resume to accelerating your skills with our computer training, we'll get you on the road to professional success!
Potential Select benefits include health insurance, dependent care assistance accounts, longevity and referral bonuses, and safety incentives, as well as the best temporary, part-time, and full-time positions available in today's growing job market.
Select is proud to invite qualified job seekers to join our team of talented Associates. Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.
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